Beckett's new web site continues to have technical difficulties and I'm sure many are tired of discussing it (Eric on the Beckett blog is ready for a vacation I'm sure), but like the Brett Favvvvrreeee soap opera, this story keeps going.
- the site is slow
- the performance support help systems add value,
- the number of steps required to complete your task is too long,
- process flow your routine has redundancy, and you check everything in between.